Traverse City & Northern Michigan · Managed IT & Security

Your IT shouldn't be the thing keeping you up at night.

BottTech runs the help desk, locks down the network, and wires AI into the busywork — so a 10-to-150-person business gets enterprise-grade IT without hiring an enterprise IT department.

“They found the gap our last IT guy swore didn’t exist — then automated the invoice process he never had time to fix.”

Managing Partner · Grand Traverse manufacturing client

<30 min

Average help desk response time, business hours

24/7

Security monitoring across every managed endpoint

Point of contact for help desk, security, and AI

No Contracts

Flexible, transparent pricing with no long-term commitments

Four ways we take IT off your plate

Help Desk

People who actually fix it — not provide workarounds

Remote support for your whole team, staffed by technicians who know your setup by name.

Cybersecurity

Protection built for the data you can't afford to lose

Endpoint protection, monitoring, compliance support, and backup for client, patient, and production data.

AI Integration

Automation built for the work you actually do

We find the repetitive tasks eating your team’s week and wire AI into the tools you already use.

Unified Communications

One system for calls, chat, and video — everywhere

Cloud phone, messaging, and video that follows your team between the office and the field.

What Northern Michigan businesses tell us

Their help desk finds and fixes problems before we even notice something’s wrong.

Office Manager · Dental practice, Traverse City

The AI workflow they built saves one of our people about ten hours a week. It just runs now.

Plant Manager · Grand Traverse manufacturer

From the knowledge base

Cybersecurity

The 3am phone call every business owner dreads

7 min read

AI Integration

Stop buying AI features. Build the one you need.

6 min read

Help Desk

What "unlimited support" actually means (read the fine print)

5 min read

Get Started

Request Your IT & Security Snapshot

A straight-talking look at where your systems stand, what’s at risk, and what to fix first. No sales pitch attached.